About Us
Contact Us
We’re here to help and would love to hear from you.
Customer Service Hours
10 AM – 5 PM ET, Monday–Friday
Business Address
SB Acquisition / Soupbase.com
35580 Spice Bush Lane
Solon, OH 44139
Shipping & Local Pickup
8138 Fairmount Road
Novelty, OH 44072
Email: cooking@soupbase.com
Phone: 800-827-8328
About Soupbase.com
At Soupbase.com, we believe food is more than just nourishment—it’s connection. Since 1994, we’ve been helping home cooks and chefs alike bring bold, restaurant-quality flavor into their kitchens.
We specialize in chef-developed and hard-to-find specialty products. Many are traditionally reserved for restaurants and foodservice—but we make them available to everyone. No minimums. No membership. Just incredible ingredients and hand-selected recipes for real people who love to cook.
We carry the complete line of Minor’s soup bases, sauce preps, gravies, demi glace, au jus, and flavor concentrates; Trio gravies and cheese sauce; low sodium products; gluten free products; Bakewell Cream; gourmet vanilla; and the list goes on.
You’ll find free recipes with most products, and friendly, knowledgeable support to help you create something delicious.
Mission Statement
At Soupbase.com, our mission is to bring exceptional flavor to everyday kitchens—building a community that celebrates family, creativity, and great cooking. We’re proud to provide access to chef-quality ingredients that empower cooks of all levels to explore, create, and share meals that matter.
Our Story
Founded in 1994 by David and Heidi Sievers, Soupbase.com began with a passion for cooking and just one product line—Minor’s® soup bases and sauces. For over 14 years, they ran the business from their home, building a loyal community by including handpicked recipe booklets with every order.
In the decades since, Soupbase.com has grown to serve over 30,000 customers around the world. Though David passed in 2020 and Heidi has since retired, their commitment to service and flavor lives on through SB Acquisition.
We honor their legacy every day with the same small-business heart and a big appetite for helping others cook with confidence.